This accessibility statement applies to www.myhelm.org
This website is run by the Helm team as part of the NHS and Leeds City Council and we want as many people as possible to be able to use it. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print or easy read; you can contact us at:
We’ll consider your request and get back to you in 3 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Find out how to contact us here: myhelm.org/contact-us
Technical information about this website’s accessibility
Helm is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Preparation of this accessibility statement
This statement was prepared on 28th July 2020. It was last reviewed on 28th July 2020.
This website was last tested on 29th July 2020. The test was carried out by ilk agency.
We used this approach to deciding on a sample of pages to test – we tested the site using accessibility tools and by sampling a range of pages. We checked site speed and accessibility using the WAVE accessibility evaluation tool and an external PenTest.