Accessibility Statement

This accessibility statement applies to www.myhelm.org 

This website is run by the Helm team as part of the NHS and we want as many people as possible to be able to use it. For example, that means you should be able to: 

  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible: 

  • You cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print or easy read; you can contact us at: 

Helm
info@myhelm.org

We’ll consider your request and get back to you in 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Helm
info@myhelm.org 

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Find out how to contact us here: myhelm.org/contact-us

 

Technical information about this website’s accessibility

Helm is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 28th July 2020. It was last reviewed on 28th July 2020.

This website was last tested on 29th July 2020. The test was carried out by ilk agency.

We used this approach to deciding on a sample of pages to test – we tested the site using accessibility tools and by sampling a range of pages. We checked site speed and accessibility using the WAVE accessibility evaluation tool and an external PenTest.